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FAQ

Can we get a free trial for Maitredee360?
Please send your request by filling up Inquire Now form. We’ll take maximum 2 days time to validate your request and will send demo URL via mail.

If required we can also conduct a guided walkthrough for you using video conferencing facility conducted by one of our business analysts upon request.

What are licensing terms & conditions?
On purchase, we offer single server license with unlimited users support. The license cannot be resold or used on multiple servers.
What are the system requirements to use Maitredee360?
For web application:

Platform: Linux

Application Server: Apache

Data Base: MySQL

Browser: Firefox, Opera, Safari, Chrome, IE 7+
For desktop application:

Platform: Windows/Macintosh

Runtime Support: Adobe AIR Runtime

What are the technologies involved to develop this application?
CakePHP, MySQL, Adobe AIR, Adobe Flex, SQLite, Ajax, and JQuery
Can you customize Maitredee360 for us
Yes. We can customize Maitredee360 as per your requirements on nominal hourly rate or fixed cost based on overall custom requirements.
Is Maitredee360 available in other languages besides English?
At this time, Maitredee360 interface is only available in English, but Maitredee360 does allow UTF-8 character set so; you can enter contents in many languages including Spanish, French, German, Japanese and Chinese.
How do you provide customer support services?
We provide unlimited customer support via email, but we do not provide customer support over the phone. We do our best to respond to every e-mail within just a few hours of receiving the request. Just mail us at info@rightwaysolution.com
Do you provide help on how to use the application?
Yes, on purchase of the software, one of our business analysts will conduct a guided walkthrough of the whole application using GoToMeeting web conferencing session for your team to get acquainted with the system and workflow of the application.
What are your policies regarding warranty, maintenance once the application is purchased?
We provide 3 months free warranty once the application is purchased. After the warranty period is over, we provide maintenance services on various modes like yearly contract, on-request basis chargeable at hourly rates etc.